WhatsApp will take legal action against spammers from December

Josh Peachey's picture
by Josh Peachey

WhatsApp will begin taking legal action against people using the platform to send spam messages.

WhatsApp updated their FAQ question confirming that they will begin penalising spammers from December 7th, stating that the violations include "automated or bulk messaging, or non-personal use."

The Facebook-owned company said: "WhatsApp will take legal action against those we determine are engaged in or assisting others in abuse that violates our terms of service."

The company currently offers a free WhatsApp Business app which allows small firms to automate, sort and respond to messages.

Meanwhile, the Whatsapp Business API enables medium and large companies, like Uber and Booking.com, to communicate with customers and staff over the app.

The announcement comes as the company works on developing the messaging platform into one that can handle payments.

Mark Zuckerberg confirmed that WhatsApp mobile payments would be launching following a successful test phase in India.

Earlier this year, Facebook announced that Messenger, Instagram and WhatsApp were all being brought under one umbrella earlier this year, which would combine its data collection from hundreds of millions of users around the world.

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