Nearly 3,000 jobs will go as Carphone Warehouse shuts down all UK stores

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by Josh Peachey

On April 3rd, Carphone Warehouse will close all 531 of its UK standalone stores, resulting in 2,900 redundancies.

The closures are apparently not caused by the COVID-19 pandemic and parent company Dixons Carphone are pitching the move as the “essential next step” towards making mobile a “sustainable and profitable category”.

Alex Baldock, Group Chief Executive, said: “Customers are changing how they buy technology and Dixons Carphone must change with them. We’re underway with a fundamental transformation to do so.”

“Today’s tough decision is an essential part of that, the next step in making our UK mobile business a success for customers, colleagues and other shareholders. Clearly, with unsustainable losses of £90m expected this year, mobile is currently holding back the whole business. There’s never an easy time for an announcement like this, but the turbulent times ahead only underline the importance of acting now.”

The company also revealed plans to launch a new mobile offer later this year that offers customers “flexibility, transparency and value.”

The closure of the 531 standalone stores represents 8% of Dixons Carphone’s total UK selling space.

Carphone Warehouse will continue to exist online and as a store within a store inside 305 PC World and Curry’s stores – both of which are unaffected.