Workplace, Facebook's Slack competitor, raises prices

Josh Hall's picture

Facebook's business platform Workplace is changing the way it charges users for the first time since its launch.

Workplace Essential, the platform's free tier, will remain free. But the premium tier is being replaced by two separate offerings, one priced at $4 per month and one at $8 per month.

This replaces the existing $3 per user per month flat fee currently charged for premium features.

In addition, 'frontline' workers such as customer service staff will receive their own plans, priced at $1.50 per user per month.

The new pricing plans will take effect from September, and mark the first major shift in Facebook's Workplace strategy.

Workplace faces stiff competition from a number of different quarters.

Last month Slack, the most prominent name in the team collaboration space, enjoyed a successful float on the New York Stock Exchange.

Meanwhile last week it was announced that Microsoft's Teams offering now boasts more users than Slack, thanks in part to its distribution through the Office 365 ecosystem.

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